before shopping

*Because we share inventory with the actual store, it may be out of stock due to misunderstandings. Please note.
*Please do not purchase at the same time as dolphin watching and meal reservations.
*Additional shipping charges may apply if multiple items are purchased. In that case, we will contact you.

Order flow

1. Select a product [1] Select a product to purchase.
[2] Press the "Add to Cart" button or the "Buy Now" button.

2. Check the contents of the cart [3] Press the "cart icon" on the upper right of the screen to check the contents of the shopping cart.
[4] After confirming your order, please press "Proceed to checkout".

3. Enter customer information [5] Enter customer information such as e-mail address, name, address, and contact information.
[6] Select a delivery method.

4. Enter payment information, complete purchase [7] Enter payment information.
[8] After confirming the order details, customer information, and payment information, press "Pay Now". Your purchase will be complete once the payment has been successfully processed.

*[Local payment] is displayed on the payment selection screen, but please do not select this.
*Additional shipping charges may apply if multiple items are purchased.

payment method

Credit card payment (VISA/JCB/Mastercard/AMEX)

*[Local payment] is displayed on the payment selection screen, but please do not select this.

About delivery and shipping

【delivery】
Yamato Transport Co., Ltd. will send it by normal temperature or cool delivery.

[Estimated delivery time]
We will ship within 2-5 days from the date of your order.

【postage】
Hokkaido: 650 yen Tohoku: 1,210 yen Kanto/Shinetsu: 1,050 yen Chubu/Kansai/Hokuriku: 860 yen Shikoku/Chugoku: 800 yen Kyushu: 650 yen Okinawa: 800 yen In that case, additional shipping charges may apply.

Cancellation/return/exchange

【cancel】
We do not accept cancellations after the order has been confirmed.

[Returns/Exchanges]
We do not accept returns due to customer convenience.
If the product is defective, please contact us within 3 days after receiving the product.

others

[About receipt]
If you wish, please write in the remarks column.